COVID-19 Resource Directory

Last content update: 6/22/22

COVID-19 Information and Services Available from 211

Call 2-1-1 to speak with an operator about programs and services to assist families in Santa Clara County.
 

COVID-19 Vaccination, Testing, and Treatment

To find COVID-19 vaccination information, vaccination sites, or schedule an appointment, visit SCCFreeVax.org or call (408)-970-2000.

If you lost your vaccine card and need another copy of your vaccine record, visit the County's COVID-19 Vaccine Record section of SCCFreeVax.org.

To find testing sites or schedule an appointment, visit SCCFreeTest.org or call (408)-970-2000.

If you need medical attention and don't have health insurance or a regular doctor, call the County's Patient Access Department at 866-967-4677 for assistance.

For other inquiries to the Public Health Department, review the Public Health Department Directory.


Report COVID-19 Concerns and Access Services

To report a concern about a business, school, or healthcare provider or to find a COVID-19 service, go to www.sccCOVIDconcerns.org​.​

If your employer is not complying with business requirements to operate, call 866-870-7725.
 

Businesses: Inquiries about Safe Operations

For any inquires related to your business or workplace operating under the current COVID-19 regulation in Santa Clara County​​​​​, call (408) 961-5500, Monday - Friday, 8am-5pm.​


Schools: Inquiries about Safe Operations

For inquiries related to schools, including childcare, daycare, kindergarten, and K-12, call the Santa Clara County Office of Education Hotline at (408)-453-6819.


Isolation and Quarantine Support Program (Hotel Placement)

If you test positive for COVID-19 or have been exposed, we can help you and your family to stay safe and to reduce and eliminate the spread of COVID-19. The County of Santa Clara Isolation and Quarantine Support Program provides:

  • A motel room with clean linens and laundry service
    Motel with supportive services for cases and contacts who cannot safely isolate or quarantine at home or who do not have a home. At this hotel, the County offers limited case management services, three meals per day, and laundry services.

NOTE: As of March 31, 2022, the COVID-19 Isolation and Quarantine Support Program is no longer accepting applications for groceries, household, and baby item delivery or financial assistance. If you have a question regarding a previously submitted application, please email [email protected].

Who to Call and What to Expect

If you test positive for COVID-19 and may need hotel assistance, please call:

Monday - Friday
8:30 AM - 5:30 PM
1 (408) 278-6420

5:30 PM - 8:00 PM
1 (669) 369-1309

Saturday - Sunday
8:30 AM - 8:00 PM
1 (669) 369-1309

Monday - Sunday after 8:00 PM, please leave a message and we will return your call the following morning. 

Leave a voicemail in the language you are most comfortable speaking.

Eligibility Checklist Participating Cities
Other Community Resources Available

Other Community Resources

The Santa Clara County Emergency Financial Assistance Network (EAN)

Please see attached PDF for a list of phone numbers.

The network provides a variety of services to prevent homelessness, utility disconnections, and hunger. Assistance is based on Zip Code residence. (PDF) | English | Chinese | Spanish | Vietnamese | Tagalog |

Homelessness Prevention System (HPS)

1 (408) 926-8885

The Homelessness Prevention System (HPS) provides temporary financial assistance (e.g., rent, deposit, or utilities payment) to low-income families or individuals who are struggling to maintain their housing. HPS is available to low-income (80% of Area Median Income) households in Santa Clara County who are at imminent risk of losing their housing. A pre-screening interview and questionnaire are used to determine eligibility.

Bill Wilson Shelter Hotline

1 (408) 385-2400

The Bill Wilson Here4You Hotline provides referrals to temporary housing programs for people needing shelter. The hotline can help match people to emergency shelters, help sustain current housing, or make referrals and linkages to other community resources.

General Assistance or General Relief (GA/GR) Program

1 (408) 792-1600

Designed to provide relief and support to indigent adults who are not supported by their own means, other public funds, or assistance

Meals on Wheels

1 (408) 961-9870 or toll-free at 1 (800) 505-3367

To apply for Meals on Wheels, you must be a resident of Santa Clara County who is homebound and has difficulty getting your own meals due to a medical condition or isolation. 

Second Harvest Food Bank

1 (800) 984-3663

Our staff speaks English, Spanish, Vietnamese, Cantonese, Mandarin and Tagalog. Three-way interpretation is available for other languages. After hours – Call 211. It’s free, confidential and available 24/7 in multiple languages. Operated by United Way Bay Area.

CalFresh

1 (877) 847-3663

The Supplemental Nutrition Assistance Program (SNAP) is the CalFresh program that provides qualified applicants with an Electronic Benefit Transfer (EBT) card.

CalWORKs

1 (408) 758-3800

CalWORKs helps with cash to pay for rent, housing, food, clothing, medical payments, and utilities for families with at least one child in the home.

Immigration Legal Services

1 (408) 944-0691

The Immigration and Legal Services (ILS) of Catholic Charities of Santa Clara County was established in 1976 in response to the growing number of immigrants moving to the Bay Area. Program staff are committed to helping individuals understand the immigration law and to know their rights under the law. The program provides a broad range of immigration counseling and representation to immigrants and their families.
 
County of Santa Clara Office of Labor Standards Enforcement

1 (866) 870-7725

The Office of Labor Standards Enforcement can assist with enforcement of business requirements to operate as well as provide information on benefits for workers impacted by COVID-19. Contact the Office to see if you qualify for a program that can cover a portion of your lost wages due to COVID-19.
 
Landlord/Tenant Legal Aid at Law Foundation of Silicon Valley

1 (408) 280-2424

Our Housing Program provides free legal advice and representation on housing-related matters to low-income families and individuals in Santa Clara County.

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